Delivery & Returns

Delivery

Orders with a value of £200-499.99 will be charged £10 delivery. Orders £500.00 and over will not be charged a delivery fee. 

All orders despatched via TNT or Parcelforce will be sent using a next working day service/24 hour service. We aim to despatch all orders within 1 - 3 working days, alternatively you can request a specific day at checkout.

For offshore customers (such as Northern Ireland/Channel Islands/Scottish Highlands & Islands) and International locations, the cost of shipping will be dependant on the size and weight of the consignment. The rates will vary and we will contact you with shipping costs before any payment is taken and the order despatched. We may need to use an alternative shipping company with international orders and these will require different shipping transit times.

Please note if you believe that your order has been delivered in poor condition please do not sign for it and return it to the sender (Way of the Warrior) with the driver.

*Carriage Free is for mainland Great Britain only, offshore and international customers will be charged the carriers standard rates.

Returns

At Way of the Warrior we really hope you will be happy with your purchase, however we realise that occasionally this isn’t always the case. If there is an issue with a product on your delivery then please contact Rachel on 01845 567044 or via email to rachel@hill-interiors.com in the first instance. All damages must be reported within 7 days and we would appreciate if you could photograph any damage or quality issues with a digital camera and email relevant photographs. This will help us see the issue and allow us to offer advice if needed and identify any product issues.

To apply for a refund please contact us, as all refunds must be agreed in writing.